InTrade-TradeSports has a web server misconfiguration problem, and CEO John Delaney has a character problem.

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As I wrote at the time, the InTrade-TradeSports websites were unavailable, last Friday, August 29, 2008, during a good part of the morning.

InTrade-TradeSports is not only an event derivative exchange, but also a webspot that non-trading people often consult to get the latest market-generated probabilistic predictions. Last Friday, in addition to the traders, many people visited InTrade just to see what their prediction markets were saying about who would be John McCain&#8217-s pick as Republican vice presidential nominee. InTrade-TradeSports CEO John Delaney has said that that Friday saw 10 times more web visitors than any usual peak day, and that their server bandwidth was not large enough to cop with all solicitations. It is well known in the media business that servers should be configured many times bigger than for the normal usage &#8212-so as to accommodate exceptional peak times, when some impacting news break. My sentiment is that the InTrade-TradeSports technical team has probably not fully anticipated the growth of the InTrade-TradeSports followers.

As the result of this black Friday, some traders complained. One trader (Todd) started a thread on the InTrade e-mailing list. Unfortunately, Todd spiced his message with sarcasm. Which immediately irked John Delaney, who responded to the complaint, but also added a twisted line in effect inviting Todd to close his InTrade account.

That remark offended another InTrade-TradeSports trader (Lucy Vega), who talked back to John Delaney:

BetFair and InTrade-TradeSports are de facto monopolies (with 95% of the total business on their geographical zone, according to my estimation), and their direct competitors have far less liquidity, thus making them uninteresting for the big traders like Todd.

If John Delaney were really sincere in his wish to see the US public prediction market industry becoming legalized and experiencing a big growth in the coming decade, he should refrain from making offending remarks to his customers &#8212-even when those clients started the feud with some sarcasm of their own. This kind of bullying behavior could attract the attention of the US regulators in a negative way, which is exactly the reverse of what is needed at this time.

I can understand that John Delaney is sometimes upset by some of his ultra-demanding and sarcastic customers. However, as I said, the real-money prediction exchanges are in a situation of being de facto monopolies, where their market-generated information is of high social utility, which creates a social responsibility for the executives and managers of these prediction exchanges. You don&#8217-t insult and castigate a blogger who exposes a scandal. You don&#8217-t censor the CNBC reports. You don&#8217-t ask a complaining customer to close his / her account. All those things are big no-nos.

UPDATE

I am re-publishing an old post of mine, as an appendix, to respond to some comments:

Dan Laffan of InTrade has just given me permission to republish his e-mail(s) to Todd Griepenburg:

Todd,

We will absolutely not continue to be part of or facilitate any further diatribe with you on these issues.

If you are not satisfied that we
1. Have listened to your comments
2. Have replied to same and
3. Will take or have taken whatever corrective action is within our power and/or appropriate
then we reluctantly suggest that you consider closing your account on the exchange (or cease using it until our service meets your expectations). We say “reluctantly” as we do not wish to see any member leave, but we seem to be causing you immense dissatisfaction which is not our intention.

We will promptly close your account and return any funds you have in your account at your request. We await your decision and instruction.

Best regards,
Dan

Previous: A Big Trader’s Open Letter to TradeSports-InTrade + Second E-mail to InTrade-TradeSports + Third E-mail to InTrade-TradeSports + InTrade-TradeSports to Todd Griepenburg: GO TO HELL.

Dan Laffan to Todd: #1 – #2

InTrade to Todd

UPDATE #2

For the full information of my readers, InTrade-TradeSports&#8217-s behavior is not the worst behavior that a prediction exchange can have towards an annoying customer. I am aware of another real-money prediction exchange who does close the accounts of the customers whom they view as problematic (and that, without citing any reason) &#8212-as opposed to just asking somebody to leave.

UPDATE #3:

Todd&#8217-s new message to John Delaney

Paul Kedrosky … sucks. – Plus, Jason Trost is bashing InTrade and BetFair in order to boost his startup, Smarkets.

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I will soon publish a full post on the relative accuracy of the VP prediction markets (and whether the prediction markets are useful at all, taking into account the occasional upsets theorized by Koleman Strumpf) &#8212-tackling Paul Kedrosky, Felix Salmon, and Barry Ritholtz.

  • By the way, I was pleased to see (elsewhere) that Emile Servan-Schreiber of NewsFutures has the same (bad) opinion about those VP prediction markets as I do. I will index Emile in this file, next week. Emile is a smart and experienced man, and we have the confirmation of this under our very nose (elsewhere), once again. Emile Servan-Schreiber = one of the great thinkers of the field of prediction markets.
  • I was also pleased to see that our good Wall Street friend Eddy Elfenbein got things right.

Now, back to the PM-bashing Paul Kedrosky post:

Paul Kedrosky criticizes the &#8220-boosters&#8221- of the prediction markets &#8212-Justin Wolfers, Robin Hanson, John Delaney, Chris Masse, etc.

As for me, I dislike opportunistic bloggers and venture capitalists like Paul Kedrosky who approach the prediction markets without a basic understanding of the forecasting approach.

Here is the explainer that I have been publishing on the frontpage of Midas Oracle, for all to see.

Prediction markets produce dynamic, objective probabilistic predictions on the outcomes of future events by aggregating disparate pieces of information that traders bring when they agree on prices. Prediction markets are meta forecasting tools that feed on the advanced indicators (i.e., the primary sources of information). Garbage in, garbage out&#8230- Intelligence in, intelligence out&#8230-

A prediction market is a market for a contract that yields payments based on the outcome of a partially uncertain future event, such as an election. A contract pays $100 only if candidate X wins the election, and $0 otherwise. When the market price of an X contract is $60, the prediction market believes that candidate X has a 60% chance of winning the election. The price of this event derivative can be interpreted as the objective probability of the future outcome (i.e., its most statistically accurate forecast). A 60% probability means that, in a series of events each with a 60% probability, then 6 times out of 10, the favored outcome will occur- and 4 times out of 10, the unfavored outcome will occur.

Each prediction exchange organizes its own set of real-money and/or play-money markets, using either a CDA or a MSR mechanism.

Finally, for those who missed it, the great interview given by Koleman Strumpf to CNN, in April 2008.

CNN:

FOREMAN: I&#8217-ve got something I want you to take a look at. Look at this. It could be the price of a stock or a mutual fund. It isn&#8217-t. It&#8217-s the odds that a particular candidate, the red here is Hillary Clinton, who will become president of the United States. It&#8217-s called the [prediction] market. And while supporters say it&#8217-s no different than any other type of investment, for example, hog bellies or pork futures, or crude oil, it sure looks like gambling.

Economics Professor Koleman Strumpf is on the faculty at the University of Kansas School of Business to talk about it now. And in Las Vegas, another scholar in the art of predicting future events, Johnny Avello, the director of the Sports Book at Wynn, Las Vegas.

Let me start with you, professor. How well does this work? When people start betting online as to who&#8217-s going to win, does it work?

KOLEMAN STRUMPF, UNIVERSITY OF KANSAS: Yes, the markets have a really tremendous track record dating back at least on the online markets to 1988. And actually earlier, there were impromptu markets that existed outside of Wall Street in the early 20th century.

These things have been around for at least 100 years or probably more. 150 years. And with maybe only one or two exceptions that I can think of, they&#8217-ve done a just totally dead on job at forecasting.

[FOREMAN]: Long before polling existed, then you&#8217-re saying we had betting. And there were betting lines in newspapers. And if you want to know who&#8217-s winning the presidential race, that&#8217-s what you looked at?

STRUMPF: That&#8217-s exactly right. So in 1904, &#8220-The New York Times&#8221- reported on the front page what was going on at the Wall Street betting markets since there was no Gallup Poll that existed at that time.

FOREMAN: Johnny, why do you think that this is generally so successful compared to polling?

JOHN AVELLO, DIR. OF RACE &amp- SPORTS, WYNN HOTEL: Well, first of all, you are taking actual bets. And you know, each person that puts their money up is a good indication of, you know, which way they like it.

When you&#8217-re doing polling, you know, that&#8217-s kind of an ambiguous way of finding out who the winner is because you&#8217-re getting a fraction of the people who you&#8217-re actually finding out who they like. So I like to call it money versus unpredictability.

FOREMAN: You&#8217-re saying the difference is that in a poll, somebody may say something that they believe in generally, or they think that the pollster wants to hear. But when they put money down, they&#8217-re going to really bet on what they think is going to happen?

AVELLO: It&#8217-s the real thing.

FOREMAN: It&#8217-s sort of interesting when you look at these different types of polls. There&#8217-s the In Trade system, which is out of Dublin, Ireland that&#8217-s sort of interesting. In Trade allows people to bet actual money and large amounts of it on all sorts of outcomes all around the world.

The Iowa markets is one the people have talked about a lot. Set up by a university there. Basically the Iowa markets allow people to bet in limited amounts of money. About $500. And it&#8217-s used simply to see how well this works for educational purposes mainly.

Professor, when we talk about these, though, why did polling ever become popular if betting works so well in telling how we would win?

STRUMPF: Well, I think a kind of &#8212- much like today, the newspapers, the media was always uncomfortable reporting these markets. There sort of was dubious legal status and maybe some moral issues with it.

Polling for whatever reason seems to have been morally acceptable to the media. And I think as a result when Gallup came around in the late 1930s, the betting markets kind of fell by the wayside. They never of course disappeared, but I think it was sort of a moral issue, the same kind of moral issues that I think arise today in thinking about gambling.

FOREMAN: So let me ask you this, Johnny. Why do you think it&#8217-s been so difficult this year, though? Because as far as we can tell, the betting lines have not done any better than the pollsters this year in predicting this election. It has been all over the map. And the betting has been all over the map.

AVELLO: Well, one thing to remember, Tom, is that when the book maker&#8217-s putt
ing up a line, what they&#8217-re trying to accomplish is divided action. So they&#8217-re not trying to pick the winner because let&#8217-s take for instance if the book maker put up Hillary Clinton at one to two, and she was bet from to three to win the Democratic nomination. You know, and Obama won. People would say, wow, the book maker really got killed on that.

FOREMAN: The book maker&#8217-s not trying to predict it, but obviously, the gamblers are, the people who are betting on these things. And they haven&#8217-t done well this time, not compared to past elections. Why do you think that is? Why is this so hard to sort out?

AVELLO: Because they&#8217-re not always right. No one&#8217-s right at 100 percent of the time. I would say best case. You know, I know that history has shown that the bettor has done well on this. But to be perfectly honest with you, I think if you do 60 percent, you&#8217-ve done a great job of picking the winner.

FOREMAN: And Koleman, do you think there&#8217-s anything unique that&#8217-s making it harder for the betting markets to be as accurate as they had been in the past?

STRUMPF: Well, it&#8217-s obviously a close market and opinions are changing rapidly. I just want to kind of maybe extend a little on what Johnny just said in terms of thinking about what these markets mean.

The markets give us a probability of an event occurring. So even if, for example, Obama is a 80 percent favorite in the upcoming Wisconsin primary, which he is, that still means on the flip side that there&#8217-s a 20 percent chance that he&#8217-s not going to win. So the markets, again as Johnny had said, don&#8217-t – they – by sort of definition can&#8217-t predict an upset. An upset is a surprise which people hadn&#8217-t anticipated. So sometimes there are these quick shifts of opinion, which I &#8212- to the best of my knowledge, there&#8217-s no way to forecast that in advance.

FOREMAN: And this campaign has been just filled with them. Johnny, one last thing here. Any sense of where the smart money is going these days?

AVELLO: Well, let&#8217-s say that there&#8217-s been a shift. I believe the smart money was on Hillary Clinton early, and has shifted to Obama. But surprises do happen. And all you need to do is look at the Superbowl to find that out.

FOREMAN: Johnny, thanks so much. Koleman, as well. We appreciate you being here. And speaking of gambling, Madame Tussaud&#8217-s Wax Museum here in Washington is hedging its bet. And that kicks off our political side show.

Back to the PM-bashing Paul Kedrosky post.

Here&#8217-s the sneaky, un-informed and totally biased ( :-D ) comment from our good friend Jason Trost (who should know better), which was attached to the Paul Kedrosky post:

UPDATE: Portfolio + Computational Complexity

Barack Obama + Joe Biden – THE PREDICTION MARKETS NAILED IT… triple alas (for my reputation as a world-wide prediction market pundit, and for the debate on the different quality of the various primary indicators out there).

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“Friend &#8212- I have some important news that I want to make official. I’ve chosen Joe Biden to be my running mate.”

Some blogger says his wife is fantastic.

New York Times portrait of Joe Biden.

UPDATE: Barack Obama&#8217-s speech + Joe Biden&#8217-s speech

I think it is the worst pick ever. What a blunder. Joe Biden (a D.C. insider) is unpopular and gaffe prone. Plus, that choice shows that Barack Obama is insecure when it comes to foreign policy. An emphasis on the economy and, thus, on a successful gubernatorial experience would have been better.

Kathleen Sebelius was the one to pick. She is my vice president. (And Ron Paul is my president. :-D )

I have over-estimated the secretiveness of Barack Obama&#8217-s decision process. The chart above obviously shows that the Joe Biden narrative leaked out to reporters was beamed out for a purpose: testing the Obama-needs-a-VP-who-is-strong-in-foreign-policy argument, and letting the Press do the final vetting on gaffe-prone Joe Biden.

InTrade CEO John Delaney (along with the HubDub and BetFair people) will now brag on his marketing material that his prediction exchange did forecast Joe Biden as the Democratic vice president nominee.

What&#8217-s bad in all that (other than I have an egg on my face [*] ) is that we won&#8217-t have a public debate on the different quality of the various primary indicators, and how that conditions the accuracy of the prediction markets.

[*] I have an egg on my face, but Caveat Bettor has a whole omelet on his. :-D

You know what I thought when I first saw that picture (little Fogarty planted next to Master Of Credit Alan Greenspan)?… I thought, well, its about time that the prediction market industry does the product endorsement by celebrity marketing thing. BetFair premiered that with John McCririck.

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TV-famous horse racing pundit: John McCririck.

John McCririck

John McCririck endorsing BetFair

Why the BetFair model is partially obsolete

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I like BetFair and the BetFair people very much. I was the only blogger to talk up the BetFair starting price system and the BetFair brand-new bet-matching logic. But the other face of the coin is that 2 aspects of their model are rotten to the core.

BetFair was created in 1999 and started off in 2000. Since that time, 2 major things arrived on the world scene. Number one, we have seen the emergence of the prediction market approach. Number two, the Web has taken our lives, and Google has become the dominant Internet search engine. Here are how these 2 major trends are affecting BetFair negatively.

  1. Decimal Odds (a.k.a. Digital Odds). – The prediction market approach means that we attack the public with the news and their associated probabilistic predictions, expressed in percentages, where high prices mean high probabilities of happening. BetFair, at the contrary, approach the public with a betting universe and an arcane vocabulary (&#8221-backing&#8221- and &#8220-laying&#8221-) where low prices mean high probabilities of happening. That is totally counter intuitive.
  2. Non-Indexable Prediction Market Webpages. – Like it or not, Google is now the world&#8217-s #1 media. We &#8220-google&#8221- anything, first thing in the morning. None of the BetFair prediction market webpages can be indexed by Google and the other Internet search engines. That means that BetFair is missing out, in my estimation, on hundreds of thousands of Google visitors each year. Those Google visitors will favor other prediction exchanges (e.g., HubDub) whose prediction market webpages are indexed naturally by the Internet search engines.

The British, who drive on the wrong side of the road, don&#8217-t have the 2 most important keys of the future.

Why the HubDub model is superior to the InTrade, TradeSports, BetFair, HSX and NewsFuturess ones

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Because HubDub is the only prediction exchange whose prediction market webpages are indexed highly by Google.

That query leads to that prediction market webpage.

That query leads to that prediction market webpage.

That query leads to that prediction market webpage.

That query leads to that prediction market webpage.

In the 4 cases above, you can spot HubDub in the top 10 Google results.

I speculate that HubDub is going to harvest hundreds of thousands of Google visits in the next 12 months.

Which is probably higher that the BetFair blog will get from Google &#8212-and there is a low conversion rate (from the BetFair blog to the BetFair prediction market webpages), probably. With the HubDub model, the conversion rate is always 100%.

Nigel Eccles, this time, I am impressed.

Previous blog posts by Chris F. Masse:

  • Testing the new HubDub chart widgets
  • Why InTrade CEO John Delaney, TradeSports acting CEO John Delaney, BetFair CEO David Yu, HubDub CEO Nigel Eccles and NewsFutures CEO Emile Servan-Schreiber should supplicate me to develop my prediction market journalism project
  • The John Edwards Non-Affair: How on Earth did they get this photo, what does this photo prove, and which prediction markets should we trade on to profit from this alledged scandal?
  • Nick Davis’ effort to clean up British horse racing
  • Free Money On The Table At InTrade
  • Google Web Search shows that I am the only blogger in the world to talk about “prediction market journalism”.
  • Marginal Revolution vs. Freakonomics vs. Overcoming Bias vs. Midas Oracle

I am dropping BetFair from the Midas Oracle coverage of the prediction markets -until they re-establish the direct links, from their 2 frontpages, to the prediction markets on politics, finance, and the other socially valuable issues.

No GravatarNo direct to the BetFair prediction markets on politics, finance, and else.

No direct links to the BetFair prediction markets on politics, finance, and else.

No direct links to the BetFair prediction markets on politics, finance, and else.

So, this is my last post on BetFair till they fix their 2 frontpages and put back the direct links to the prediction markets on politics, finance, and the other socially valuable issues.

APPENDIX: Here&#8217-s my July 2008 message to the CFTC where I said that TradeSports and BetFair are (&#8221-were&#8221-, in the case of BetFair, now) doing good, and sending some of the liquidity (which they acquire with sports) on the socially valuable prediction markets. See also what I said to BusinessWeek.

When the CFTC look at the 2 BetFair frontpages, they will now get to the conclusion that Chris Masse is an idiot, who was probably paid to talk up BetFair.

Thank you, BetFair.

Appreciated.

I dropped BetFair from the Midas Oracle coverage of the prediction markets. They should re-establish the direct links, from their 2 frontpages, to the prediction markets on politics, finance, and the other socially valuable issues.

No GravatarNo direct to the BetFair prediction markets on politics, finance, and else.

No direct links to the BetFair prediction markets on politics, finance, and else.

No direct links to the BetFair prediction markets on politics, finance, and else.

So, I won&#8217-t blog anymore on BetFair (other than re-publishing up this post) till they fix their 2 frontpages and put back the direct links to the prediction markets on politics, finance, and the other socially valuable issues.

APPENDIX: Here&#8217-s my July 2008 message to the CFTC where I said that TradeSports and BetFair are (&#8221-were&#8221-, in the case of BetFair, now) doing good, and sending some of the liquidity (which they acquire with sports) on the socially valuable prediction markets. See also what I said to BusinessWeek.

When the CFTC look at the 2 BetFair frontpages, they will now get to the conclusion that Chris Masse is an idiot, who was probably paid to talk up BetFair.

Thank you, BetFair.

Appreciated.