BetFair’s bet matching process stopped for one full hour on May 7, 2008, and their P.R. people are over-apologizing for it. They are apologizing for the problem, and for their slow response to affected customers —-good move. They are also giving out 10 bundles of ?1,000 each to 10 affected traders chosen at random —-a move I have mixed feelings with.
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OK. Now, the beef.
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During the same period we’ve continually seen record volumes of bets. For example, the value of bets placed on Betfair last week was greater than for any previous week including Cheltenham or Aintree [which are big British horse racing events].
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